Certifications & Affiliations


Lisa Mark, Certified Professional Organizer®

Photo of Lisa Mark, certified professional organizer

In business since 2004, Lisa Mark, CPO®, founder of The Time Butler, is a board-certified professional organizer with over 15,000 hours’ experience helping clients achieve their goals for their space, time, and lives.

Hiring a Certified Professional Organizer® means that you will be
guided by a trained professional who is an expert in problem-solving.
Lisa’s professional qualifications are listed below.

Lisa recently completed serving two 3-year terms as Board treasurer of NAPO, and was awarded the President’s Award for “outstanding contributions and dedication to NAPO.” She served two terms as treasurer of the San Francisco Chapter of NAPO, as well as two terms as president and two terms as treasurer of the Parents’ Association at her daughters’ high school. Lisa is a member of the Los Altos Chamber of Commerce and is a trained first responder for the Los Altos Community Emergency Response Team.

Lisa is a Certified Professional Organizer (CPO®). The BCPO® Certification is a voluntary, industry-led effort benefiting the members of the productivity and organizing profession as well as the general public. The Certified Professional Organizer® (CPO®) credential recognizes professionals who have met specific standards and proven, through examination and client interaction, that they possess the body of knowledge and experience required for certification. This certification program recognizes and raises industry standards, practices and ethics, and lets clients know that CPOs are committed and serious about the work being done. Lisa has been a CPO® since 2010.

The Time Butler Productivity & Organizing is a Certified Bay Area Green Business for following sustainable business practices, recycling, reducing water usage, and ensuring that as much as 99% of client items do NOT end up in landfills. By choosing Green Businesses you help to protect the environment, prevent pollution, minimize waste, and conserve energy, water, and other resources.

The Time Butler Clean Air Pledge: As we’ve done for the last 18 years, we encourage and teach clients, colleagues, friends and family members how to shop sustainably and think critically about what they bring into their lives. We recycle nearly 99% of our clients’ and our own goods and keep as much as possible out of landfill.

Logo for the National Association of Productivity & Organizing Professionals

The The National Association of Productivity & Organizing Professionals (NAPO) is recognized as the professional association for productivity professionals. NAPO offers opportunities to professionals who wish to sharpen their skills through ongoing education and professional development. NAPO has a Code of Ethics by which members are expected to abide. A productivity professional who is a NAPO member has made a commitment to his or her business and thus to you, the client. Lisa has been a member of NAPO since 2006 and served two 3-year terms as National treasurer from 2014-2020.

The prestigious Golden Circle designation applies to professional members who have a NAPO tenure of five years or longer and are recognized for their commitment to the profession. Lisa has been a member since 2006, and has therefore received her 15-year designation.

The NAPO Business Stamp of Approval assures minimum standards are met when running a business. These standards include having business procedures in place that may protect clients as well as the business owner. Only NAPO professional members in good standing are eligible to receive the stamp of approval, and The Time Butler has received this badge every year since the inception of this designation.

As a productivity expert, Lisa will teach you how to boost your productivity and work successfully in a team environment. Lisa’s Team Productivity specialist certificate shows that she has proven her knowledge in project and team management, shifting dynamics and challenging collaborations in a way that contributes to goal achievement for the entire team.

Lisa earned herWorkplace Productivity’ certificate badge, demonstrating her knowledge of business management, including planning, staffing and productivity along with project management and team management.

The Time Butler will develop and implement easy techniques to ensure their clients can access their possessions, paper, and digital information when they need it. Lisa has earned her “Residential Organizing” specialist certificate, demonstrating her expertise in smart space design, creating home inventories, and setting up paper management systems.

Household management applies a holistic approach to facing the challenges of making your home-life work. Lisa can build a customized structure that works for you, which will enable you to more easily handle both everyday situations and unexpected ones.

Whether positive or negative, life transitions often force individuals, businesses and corporations to adjust to new ways of living, being and working. Lisa has earned herLife Transitions’ specialist certificate, demonstrating her knowledge in assisting clients undergoing changes in their professional and personal lives.

Logo for the San Francisco Bay Area Chapter of the National Association of Productivity and Organizing Professionals

The San Francisco Bay Area Chapter of NAPO offers the most vibrant opportunities for professional development and career growth available in the field of productivity and organizing. Monthly meetings, lectures, annual regional and national conferences, networking, newsletters, and volunteer positions provide opportunities for members to work together in an environment of cooperation, not competition.

Lisa received a ‘Best of Los Altos’ award for her work in professional organizing and productivity. The ‘Best of Los Altos’ award is given to successful business owners in the local community.

Logo for the Los Altos Chamber of Commerce

The Time Butler Productivity & Organizing is a 5+ year member of the local Chamber of Commerce. To learn more about the Los Altos Chamber of Commerce go to www.losaltoschamber.org.

Logo for the Community Emergency Response Team

The staff at The Time Butler Productivity & Organizing takes emergency preparedness very seriously. Lisa is a CERT, certified by the Community Emergency Response Team. This program educates people about disaster preparedness for hazards that may impact their area and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization, and disaster medical operations. Using the training learned in the classroom and during exercises, CERT members can assist others in their neighborhood or workplace following an event when professional responders are not immediately available to help. CERT members are encouraged to support emergency response agencies by taking a more active role in emergency preparedness projects in their community.